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Asterisk 1.8.3.2: Attended transfer goes to incorrect voicemail
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Hi, I've seen similar questions being asked about this issue but left
unanswered.
A calls B. B attended-transfers the call to C using (polycom, cisco)
phone's transfer button. C does not answer the call. A gets B's voicemail.
However, if B blind-transferred the call to C and C did not answer the
call, A would get C's voicemail, as expected.
Thanks,
Hai Nguyen.
On Wed, 6 Jun 2012 16:57:11 -0400 Hai Nguyen wrote: > A calls B. B attended-transfers the call to C using (polycom, cisco) > phone's transfer button. C does not answer the call. A gets B's > voicemail. However, if B blind-transferred the call to C and C did > not answer the call, A would get C's voicemail, as expected.With an attended transfer, I would expect B to get C's voicemail, then hang up, resume the call with A and tell them that C is not available. A wouldn't get anyone's voicemail unless it was a blind transfer. -- C. Chad Wallace, B.Sc. The Lodging Company http://www.lodgingcompany.com/ OpenPGP Public Key ID: 0x262208A0